Topic: Business Practices
Is there anyone out there that practices fair business practices anymore? Or does everyone pass the buck? What happen to common courtesy, conducting business on a professional level, with respect, honesty, keeping agreements even if they are verbal, being paid your worth, taking constructive critism without taking it personally and owning up to your mistakes? Is it that people are worried about how it's going to make them look? Are they affraid of being thought of as weak or imperfect? Have people forgotten that it takes a bigger person to admit that they are wrong and it's better to be a part of the solution instead a part of the problem? Unfortunately it's all about the all mighty buck. Doesn't quality count? Pride in a job well done? It seems that today most people are operating with a huge chip on thier shoulders. I know society isn't going to be fixed in one blog.
I had someone the other day solicite me for business a second time when originally I said no thank you but I will keep you in mind. His marketing approach was that he changed his website and asked what I thought about the changes. I responded to his request. I was honest, professional and constructive in my opinions. He wrote back and told me where to go; hey his right not professional behavior and me being a persepctive client (maybe I had a little too much time on my hands that day). What happend to the client always being right?
HEY DUDE Note to self: don't ask for an opinion if your not really ready to hear it.
Dreamy expression on my face "What I would give to work with companies that belive in fair work practices."
No games, no bullshit, just, honest, and reliable work for a reasonable price. In this day and age it's tough enough just picking up clients never mind the dreamy ones. Even though it has been quite the rocky road with some of my less reputable clients who shall always remain nameless (that's another practice that I don't agree with, is name droping period especially in the name of discrediting, very infantile). I usually deal with it by saying we had a difference of opinion and leave it at that. It solves absolutely nothing by bad mouthing someone. Those bad apples still haven't changed how I do business. Some might think I am an idiot; but I sleep really good at night. Yes I am more careful about the contracts that I pick up but everything is upfront and there is no small print. If a perspective client does not want to give a deposit or negotiate to some kind of consensual agreement for work, chances are you don't want to be doing business with them in the first place. I know you're the starving designer living off of kraft dinner and your thinking it would be nice to eat steak for a change. It's a $150.00 more than what I am making now. What if you don't get paid it's a $150.00 worth of time, effort aggravation and stress that you didn't bargain for.
What ever happen to a polite phone call, sorry we are not interested?
Some of these companies have been in business for over 25 years. That's 25 years of shody business practices and why? Because people let them get away with it. I will not stand for it! If more people stood up for a little business integrity companies would be forced to change thier practices. But I am just a lowly graphic designer what can I do? We are the ones that design for those who have the buying power ... now let's take it back.
I know not realistic but it was a good thought.